GoHighLevel VA & Automation Specialist Building the Systems Behind Your Online Business

From funnels and CRM automation to AI voice agents, booking systems, and online course creation, I build the systems that help your business attract, nurture, and convert leads.

GoHighLevel •Websites • Funnels • Automation • Course Creation • AI Systems

STREAMLINED SYSTEMS

You Bring the Expertise. I Help Bring It to Life.

You may have the knowledge, ideas, content, and vision but turning all of that into a polished online experience can feel overwhelming.

That's where I come in.

I help turn your ideas into organised, branded and user-friendly digital experiences from the first landing page to the course, content, booking system, CRM and automated follow-up behind it.

CREATE

Turn your expertise into courses, workbooks, guides, presentations and digital products.

ATTRACT

Create landing pages, lead magnets and funnels that introduce your brand and capture the right audience.

ENGAGE

Repurpose your ideas and content into educational, branded social media assets.

CONVERT

Build booking systems, sales pages and follow-up journeys that guide people toward the next step.

AUTOMATE

Connect your forms, CRM, email, SMS, calendars and workflows so less of the process has to be done manually.

DELIVER

DELIVER

Create organised course and client experiences that make it easy for your customers or students to know what to do next.

Systems Built Around
Your Business

Whether you're launching a course, growing a coaching business, or improving your client experience, I connect the tools, processes, and automation your business needs to operate smoothly.

01

Online Course Creation

Turn your expertise into an organized online learning experience.

  • Course structure

  • Curriculum & lesson planning

  • Course platform setup

  • Membership areas

  • Workbooks & resources

  • Student onboarding

02

Funnels & Landing Pages

Turn visitors and leads into booked calls, customers, or students.

  • Landing pages

  • Lead magnets

  • Sales funnels

  • Booking funnels

  • Forms & surveys

  • Checkout journeys

03

Canva & Digital Content

  • Educational carousels,

    presentations, workbooks, PDFs, guides, templates and branded social content.

04

Website & Digital Experience

Turn your expertise into an organized online learning experience.

Website pages, course pages, landing pages, navigation, mobile optimisation and user experience.

05

GoHighLevel & Automation

CRM, pipelines, workflows, forms, calendars, email/SMS sequences and lead nurturing.

  • Welcome sequences
  • Onboarding forms
  • Contracts & payments
  • Client intake
  • Automated tasks
  • Client communication

06

AI & Business Operations

Use smart systems to reduce manual work and keep your business organized.

  • Voice AI agents
  • Lead qualification
  • Appointment booking
  • SOP development
  • Process documentation
  • Workflow optimization

Automated Lead Tracking System

I connect GoHighLevel with Google Sheets to automatically capture and organize leads, giving businesses a simple, centralized view of their lead flow without manual data entry.

I build lead tracking systems that connect GoHighLevel with Google Sheets, so every new lead can be captured and organized without manually copying information from the CRM.

How it works:

Lead comes in → GHL captures the lead → Automation triggers → Google Sheets is updated → Team can track and follow up

What I can set up

  • Automatic lead capture from GHL

  • Google Sheets integration through GHL workflows

  • Lead name, email, phone, source, date, and status tracking

  • Lead source tracking

  • Appointment/booking information

  • Pipeline stage tracking

  • Automatic updates when lead status changes

  • Follow-up and conversion tracking

  • Organized reporting for the sales team

  • Reduced manual data entry and admin work

Example Workflow

Facebook Lead / Website Form / Landing Page
↓
GoHighLevel CRM
↓
Workflow Automation
↓
Google Sheets Lead Tracker
↓
Sales Team Follow-Up

The result

No more manually copying leads from your CRM into spreadsheets.

Every new lead can automatically flow into a centralized Google Sheet, giving the team an easy way to monitor where leads came from, where they are in the pipeline, and what action needs to happen next.

Selected Systems I’ve Built

A look at the funnels, automations, course experiences, CRM systems, and client journeys I’ve designed and implemented for real businesses.

Property First Investments

Building a Complete Lead Generation & Client Conversion System

Industry: Property & Finance | Australia
Platform: GoHighLevel
My Role: Funnel Builder • GHL Manager • Automation Specialist • AI Systems Builder


The Challenge

Property First Investments needed more than just a website.

The business needed a professional digital system that could clearly communicate its services, capture enquiries, guide potential clients toward the right next step, organise leads inside the CRM, and automate follow-up.

The goal was to create a connected experience where the journey could flow from:

Website Visitor → Lead → CRM → Follow-Up → Booking → Conversation

I was responsible for building that system from the ground up.


What I Created

Website & Landing Pages

I designed and built the core website and funnel experience, including:

• Homepage
• First Home Buyers page
• Investors page
• About Us page
• Contact page
• Lead capture sections
• Call-to-action sections
• Thank-you / next-step experiences
• Mobile-responsive layouts

The pages were structured to make the business, its services and the next step clear to visitors.


Lead Generation Funnel

I created the lead journey to guide visitors from their first interaction with the brand through to enquiry and booking.

This included:

• Lead capture forms
• Funnel pages
• Calls-to-action
• Booking pathways
• Thank-you experiences
• Lead source tracking
• Automated follow-up

The objective was to turn website traffic into organised, actionable leads.


Booking System

I built the booking experience so potential clients could move from enquiry to appointment without unnecessary back-and-forth.

This included:

• Calendar setup
• Booking page
• Appointment flow
• Confirmation process
• Automated reminders
• Follow-up workflows


CRM & Pipeline

I built the CRM structure to help the business manage leads after they entered the system.

This included:

• CRM setup
• Custom pipeline
• Opportunity stages
• Lead organisation
• Source tracking
• Pipeline automation
• Workflow triggers

This gave the business a central place to see where each lead was in the customer journey.


AI Receptionist

I also created and configured an AI Receptionist to help the business handle incoming enquiries.

I worked on:

• AI agent setup
• Agent role and objectives
• Knowledge base
• FAQs
• Conversation guidelines
• Lead information collection
• Booking guidance
• Business-specific responses
• Testing scenarios
• Guardrails and restricted topics

The AI system was designed to provide helpful initial responses while guiding suitable enquiries toward the appropriate next step.


Automation & Follow-Up

I connected the different parts of the system using GoHighLevel workflows.

These included:

• Lead follow-up
• Email automation
• Form-triggered workflows
• Booking confirmations
• Appointment reminders
• Lead nurturing
• Internal notifications
• Mailing-list automation
• Pipeline movement

The goal was to reduce manual follow-up and make sure leads did not simply disappear after submitting an enquiry.

My Role

I handled the project as an end-to-end GoHighLevel and digital systems project.

My responsibilities included:

Strategy → Structure → Design → Funnel Building → CRM → Automation → Booking → AI → Testing → Optimisation

Rather than working on one isolated component, I connected the different pieces into one complete system.


Tools

GoHighLevel
Funnels • Websites • CRM • Pipelines • Workflows • Calendars • Forms • AI • Automation

Canva
Brand assets • Graphics • Digital content

AI Tools
AI Receptionist • Knowledge Base • AI Search Optimisation


From Landing Page to Lead Conversion

Website + Funnels + Forms + CRM + Pipeline + Booking + Automation + AI

One complete digital system.


CLIENT JOURNEY + GHL AUTOMATION

Project: UK Hypnosis & Coaching

Streamlining the Client Journey From Lead to Booking

Designed and optimized a connected client journey using GoHighLevel, including funnel pages, lead capture, booking workflows, automated follow-up, CRM organization, and client communication.

System Built:
Lead Capture → CRM → Nurture → Booking → Follow-Up → Client Experience

Tools:
GoHighLevel • Funnels • Workflows • CRM • Email Automation

COURSE CREATION + LEARNING EXPERIENCE

Project: Online Course & Membership System

Turning Expertise Into a Structured Online Learning Experience

Developed an online course structure from initial ideas into organized modules, lessons, student resources, onboarding materials, and a complete learning journey.

System Built:
Course Strategy → Curriculum → Lessons → Resources → Student Onboarding → Course Delivery

Tools:
GoHighLevel • Course Platform • Canva • Automation

MARKETING + WEBINAR + CONTENT SYSTEM

Project: FaithWorks Capital Partners

Connecting Marketing Content With a Lead Generation System

Supported the development of a coordinated marketing ecosystem including webinar content, social media assets, landing pages, lead generation materials, and supporting marketing systems.

System Built:
Content → Lead Generation → Webinar → Follow-Up → Investor Journey

Tools:
Canva • GoHighLevel • Social Media • Funnel Strategy • Content Systems

LEAD MANAGEMENT + AUTOMATION

Project: Fix My Water

Building a Lead-to-Sales Workflow That Keeps Opportunities Moving

Designed a GoHighLevel workflow connecting lead capture, CRM organization, pipeline stages, automated SMS follow-up, lead qualification, appointment booking, and sales notifications.

System Built:
Lead Form → New Lead → SMS Follow-Up → Qualification → Booking → Sales Pipeline

Tools:
GoHighLevel • CRM • Workflows • SMS • Pipeline Automation

Featured Industry Solutions

Dental Clinic Automation System

A complete patient acquisition and appointment automation system built for dental clinics.

GoHighLevel Funnel & Automation Walkthrough

A 5-minute walkthrough of a GoHighLevel project featuring custom workflows, automations, pipelines, and CRM configuration. Everything shown was built and configured by me.

PROVEN OUTCOMES

Real Systems. Real Results.

Explore how our custom-engineered builds translate directly to recovered time and measurable revenue scale.

Automation workflow builder screenshot

Real Estate Marketing & Content Management

Contributed to the growth of a real estate investment firm through content management, digital marketing support, system organization, and process optimization, helping create a more efficient workflow and stronger brand presence.

🏷️ Real Estate Marketing

🏷️ Content Management

🏷️ CRM Management

🏷️ Process Optimization

🏷️ Digital Marketing

E-learning course checkout and dashboard setup

Course Systems & Learning Experience

Developed and organized an online course experience by structuring lessons, designing student learning pathways, creating course assets, and implementing a streamlined onboarding process to enhance engagement and improve the overall student experience.

🏷️ Course Creation
🏷️ Kajabi / Gohighlevel
🏷️ Student Onboarding
🏷️ Learning Experience Design
🏷️ Digital Products

PORTFOLIO

Featured Projects

Trusted Tools & Platforms

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Roselyn - GoHighLevel Specialist

Meet Roselyn

Creative Digital Systems & GoHighLevel Specialist

I specialize in GoHighLevel, funnel building, workflow automation, course creation, and AI-powered business solutions, helping businesses streamline operations, improve customer experiences, and create scalable systems for growth.

My expertise includes designing high-converting funnels, implementing CRM and automation systems, developing online courses and membership experiences, and leveraging Voice AI technology to enhance lead qualification, customer engagement, and business efficiency.

I create solutions that reduce manual work, improve operational efficiency, and support long-term business growth.

Whether you're looking to automate repetitive tasks, launch a digital course, optimize your sales process, or implement intelligent customer interactions through Voice AI, I focus on building systems that save time, improve performance, and deliver a seamless customer journey.

  • GoHighLevel System Setup

  • High-Converting Sales Funnels

  • Intelligent Workflow Automations

  • Voice Ai Agent

  • Seamless Course Creation Platforms

  • Social Media Management

My Process

01. Understand

I start by understanding your business, goals, current systems, and where leads or customers may be falling through the cracks.

02. Plan

I map out the workflow, customer journey, and automation needed to make the process simpler, more organized, and easier to manage.

03. Build

I build the system inside GoHighLevel and the tools you already use, including funnels, landing pages, CRM pipelines, forms, calendars, workflows, email/SMS automation, and lead tracking.

04. Connect

I connect the different parts of your system so information moves automatically. This can include connecting GoHighLevel with Google Sheets, calendars, forms, and other business tools.

05. Test

Before everything goes live, I test the workflows from the customer's perspective to make sure leads are captured correctly, automations trigger properly, and nothing gets missed.

06. Optimize

Once the system is running, I look for ways to improve the process, reduce manual work, and make the overall customer journey more efficient.

The goal: Build systems that work in the background, keep your leads organized, and give you more time to focus on growing your business.

CLIENT SUCCESS

Trusted by teams who care about results

Client Rating

⭐⭐⭐⭐⭐ 5.0 Rating

Received a 5-star client rating from Nigel Edwards, Founder of UK Hypnosis & Coaching, for support in funnel building, automation, website management, and digital marketing systems.

— Nigel Edwards
Founder, UK Hypnosis & Coaching

Let's Build Your System.

Ready to Build a Business
That Runs Smarter?

Your business shouldn't depend on scattered tools, manual follow-ups, and disconnected processes.

Let's build a connected system that brings your leads, sales, automation, onboarding, course delivery, and client experience together.

Not sure what needs to be built yet?

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